Contact

How Can We Help Today?

Whether you have a question about your cold plunge, sauna, sofa, or recovery boots, our team is ready to help.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@premierhomestudio.com
Response within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our team during business hours
Replies in minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Larger items like infrared saunas, cold plunges, and sectional sofas may have specific delivery details shared after purchase.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time. If you have any trouble locating your tracking info, just send us a message.

What is your return policy?

We offer 30-day returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to initiate a return. Our team is also happy to walk you through the process.

Can I exchange an item for a different option?

Exchanges are handled on a case-by-case basis depending on the product. Please contact us within the return window and let us know what you are looking for. We will do our best to find the right solution for your space.

How do I choose the right infrared sauna or cold plunge for my home?

The best fit depends on your available space, intended use, and personal preferences. Our team can help you compare sizes, features, and specifications so you find the model that works for your home setup. Feel free to call or email us with your room dimensions and goals.

Do your sectional sofas require assembly?

Most of our sectional sofas are designed with modular construction for straightforward setup. Assembly instructions are included with every order, and our support team is available to help if you have questions during the process. Detailed product pages also list dimensions and configuration options.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Order Status or Tracking
Product Questions (Saunas, Cold Plunges, Sofas, Recovery Boots)
Returns or Exchanges
Shipping and Delivery
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Responsive Support

Our team responds to every inquiry within 24 hours so you are never left waiting.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Thoughtfully Curated

Owned and operated by Premier Home Studio, every product is selected to help you live better at home.

30-Day Returns

If a product does not fit your vision, our return policy is designed to make the process simple.